Call Reporting Is Down

Incident Report for Trackdrive

Resolved

The search server response times are back to normal.

We will be setting up a fail-over search cluster tonight.

In the future we will be able to recover from this type of outage without affecting users

Posted Apr 13, 2017 - 18:28 EDT

Identified

The dashboard is down. We are working on a fix. Call handling is fine, ongoing calls are being routed as expected.

Posted Apr 13, 2017 - 17:53 EDT