Search Server Degraded

Incident Report for Trackdrive

Resolved

The search server has recovered and response times are back to normal.

We are following up with our search provider now to ensure this doesn't happen again.

Posted Aug 07, 2017 - 14:21 EDT

Investigating

Our search server is taking longer than usual to handle requests. As a result our dashboards are loading slower than usual.

We are investigating.

Call routing is not impacted, your calls will continue to route correctly.

Posted Aug 07, 2017 - 13:59 EDT